ebillz ServicesGiving you the highest quality billing services on the market
At the heart of our culture is set a of company values which reflect the way our people work at ebillz. You can expect total commitment to our values, from our sales and support teams, all the way to our senior management.
Our Commitment to You
- To put the customer at the heart of our decision making
- To take responsibility when dealing with queries and retain ownership until problem resolved
- To continuously develop and improve simple, reliable, accurate and efficient services
- To work closely with our industry customers, partners, people and suppliers to achieve mutual success
- Accessibility: UK based customer service team, 9am to 5pm Monday to Friday
- Speed: We aim to answer calls within five rings: if no-one is available the call will queue
- We reply to all emails and faxes that call for a response within four working hours
- Relationships: We will always give a personal name and listen, talk and know our customers
We have the expertise to ignite your billing. Whether you purchase, rent, or bureau the ebillz platform, we give you the same outstanding customer support and the same powerful features and functionality.
Our Project Managers and Consultants have at least five years experience in consultancy services and are deployed worldwide.
- System health checks and optimisation
- Tariff modelling and analysis
- Process Management Consultancy
- System Throttling
- Migration, upgrades, configuration and integration