ebillz Features

Making key data visible to all departments in realtime, helping you deliver a seamless customer experience

Your billing is only as powerful as the technology that powers it. That’s why ebillz offers a suite of additional features to complement your billing.

Built-In Financial Tools

  • Direct debit collection and feed delivered directly to your banking software or collection agency
  • Reload sent payments – trigger system for debt chasing
  • Out-of-the-box facilities to manage debt
  • Sage Line 50 integration

Reporting

  • Create, run, save and maintain queries
  • Intelligent filter system
  • Full range of graphs and reports
  • Generate instant reminders

Tariffs

  • Copy or export tariffs
  • Rate override at destination level
  • Minimal and setup charges at Destination Level
  • Bundle plans / Promotional plans
  • Volume Based Discount Plans
  • Affinity groups & VPN free minutes
  • BT business plan equivalents
  • Call capping max charge & initial charge

CRM integration

Microsoft Dynamics CRM functionality linked with real time updates from your billing system

  • Invoices generated in ebillz show immediately in your Dynamics system
  • Complete invoice, services and lines review options
  • Payment details instantly updated in Dynamics

WLR3

  • No system limit on volumes (removal or order rationing)
  • Regular updates of order progress, extensive dialogue services
  • Resolute assurance with reporting faults out of hours
  • Real time access to Openreach engineer diaries