Excellent Support

A proven track record of helping partners and resellers grow

 

Sales Support

Our Sales Support team is here to help you, whether it be on the phone, via email or online. We are committed to offering a world-class service and target our teams on your satisfaction and our response times.

Should you require additional or in-office support, we also have field based channel managers who work in tandem with our office based Account Management Team.

Marketing Support

We produce easy to brand white-label collateral for every product set, offer and sales campaign we run, providing you with constant marketing input and support to generate new business. Bespoke assistance from proof of concept to final publication is also available upon request, giving your business complete support.

Training

We offer free training for your sales people on all our products, plus general industry training, how to analyse bills and how to win business depending on your requirements. We also train your support staff to operate our portals for provisioning and faults. Ongoing on-site and online training are also available.

Billing

We offer a range of billing solutions to suit you and your call data records (CDRs). We have our own in-house solution provided to us by eBillz, the industry’s leading telecommunications billing platform. Alternatively, you can use the billing platform of your choice; or utilise white label Bureau Billing, which allows us to bill on your behalf using your brand.

Account Management Portals

Our advanced online portal is designed exclusively for partners to manage their business whenever and wherever they need:

  • Real time access to provisioning
  • Order status updates and management
  • Billing information and reporting function

Fast Commission Payment

Not only do we pay you the best commissions, we pay them on time, every time. Plus:

Benefit from our all-inclusive support

One of the most comprehensive partner programmes in the industry

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