Cloud Portals

Cloud Portals

Manage your business and your customers any time, anywhere

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Take Control

Provision, report faults, reduce churn and more

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Mobility & Flexibility

Get access to vital information, wherever you are

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Sales Support

Our experts are only ever a call away

Obtain product, support and service information at any time.

Do you wish to have more ownership over your customer information? Our portals help you to manage orders, NGNs, faults, reports and Call Data Record (CDR) downloads. You can also access our Partner Airtime Management portal, which includes retention and churn reporting tools for mobile contracts.

Retain Customers, Reduce Churn

We know how important it is for all our partners to maximise customer retention and minimise their churn. Chess’s online Cloud Services now has a new retention and churn management platform for mobile contracts.

With our retention and churn management tool you can:

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Live Data

Stay up to date with contract end dates and more

Overview of contracts

Overview of Contracts

View your current customers who are eligible for re-signing

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Reduce Churn

Full reports on your churn performance

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Advanced Analytics

Monthly and quarterly analysis of your contracts

Become a partner today

Sign up with Chess Partner Services and grow your business