NGN (08 numbers) & Inbound Solutions
Tailored to suit any size of business with
Flexible and scalable, with a host of optional extras
Easy setup and switching
Full control and easy management
Peace of mindShould an emergency occur, numbers can be transferred within a few clicks
Affordable NGN Solutions
Access our entire Non-Geographic Numbers range – at low prices and wherever they are. NGN numbers can also be set up within 48 hours.
0800, 0808 Freephone
- Give your customers a national presence
- Easy line switching
- Protect against line failure
03 Public Sector/ Charity
- Reserved for public, charity and non-profit organisations
- Free to call from landlines
- Trusted by the general public
01/02 Area Code
- Appear to be in prestigious address
- Imply local presence
- Free to call with mobile mins
08 Revenue generating
- Offset your call centre costs
- Establish professional brand image
- Trackable call statistics
Exclusive: Call Management Portal
With our market leading Number Manager app you are in total control of your business numbers. With just a few clicks you can manage how your calls are handled. Ideal for:
- Business with high call volumes
- Small businesses to major corporations
- Streamline/ manage call costs while enhancing caller experience
Watch the video and learn more about our Call Management Portal
Inbound Solution Features
Mid Call Transfer
Transfer a call internally or from one type of line to another (a landline to a mobile, for example).
Area Based Routing
Route calls around your business based on the incoming number, saving time for your customer service teams with automatic call categorisation.
Have the caller’s number appear on your phone’s display so you can get an idea of the identity of the caller, allowing you to answer the phone professionally.
Date and caller exceptions
You can whitelist or blacklist any of your callers, and even blackout any date for your number, all self-manageable via our NGN portal.
Let your customers know they are in a queue to avoid caller drop-off and reduce frustration when lines are busy.
Avoid missing important calls or business opportunities in the event of an emergency. Our Disaster Recovery feature can be used to divert all calls to an alternative line, quickly and easily either online or through our NGN management app.
A professional greeting message can be played to the callers before you answer the phone, from a standard business introduction to a message about your latest promotion.
Your landline out-of-office. Ask customers to leave a message eiher during predetermined times or when your office is closed. You can also record your own voicemail greeting message.